We take your feedback seriously in order to provide the best delivery experience to you all. Below is a step by step tutorial how our feedback system works.

Step 1: Log in to your account. Select on “All Shipments” tab then click “Domestic”, then click on “Successfully Delivered” tab.

Step 2: Click on the STAR icon to rate the service for your particular order.


Step 3: Rate courier’s service level by selecting the number of stars.

1 star – Poor
5 stars – Excellent

You may drop us some comments as well.


Step 4: DONE!


Thank you for taking your time to participate in our survey!  If you require any assistance please contact us at support@easyparcel.sg.